Return And Refund 2026

The estimated delivery date refers to when your order is expected to arrive. Generally, this date is determined by a combination of the processing time for the items you ordered (the length of time it takes our team to create and prepare your items for shipment), the transit time (how long the package typically remains in transit with the shipping carrier), and the current date.

Processing Time + Carrier Transit Time + 1 Day = Estimated Delivery Date

For example: If the processing time for an item you purchased is 1–3 days, and the transit time for your selected shipping method is usually 4–10 days, your estimated delivery date will be 5–13 days from today.

► International Shipping

  • Delivery time to the US: 5–14 Days
  • Delivery time to the UK: 5–14 Days
  • Delivery time to Europe: 5–14 Days
  • Delivery time to other countries (Canada, Mexico, etc.): 5–30 Days

► Shipping Cost

Shipping costs vary based on your shipping destination and the number of items you purchase. You can select the quantity you wish to buy on the product page, and the shipping cost will automatically update and display on the page.

We offer free shipping (UPS Ground) for all domestic orders (U.S. only).

► CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer shipment to multiple addresses for a single order. If you would like items delivered to different addresses, please place separate orders for each address.

► WILL I BE CHARGED VAT TAXES?

Depending on the receiving country, your package may be subject to local customs or VAT charges. We recommend contacting your local customs office for more details regarding your country’s customs policies.

► Shopping Tips

  • Please allow additional processing time for special orders and personalized products, as these are made specifically for you.
  • Shipping windows are estimates, and delivery dates cannot always be guaranteed. Please do not include weekends and holidays when calculating your expected delivery date.
  • Orders placed during weekends, special promotions, and holidays may require additional processing time due to increased order volume.

Returns, Exchanges & Cancellations Accepted

We offer return and exchange services. Please contact us within 30 days of delivery. If you wish to cancel your order, please do so within 24 hours of purchase.

► Return & Exchange Details

  • Contact us within: 30 days of delivery
  • Ship items back within: 30 days of delivery
  • Request a cancellation within: 24 hours of purchase

Unfortunately, we cannot offer you a refund or exchange if you do not contact us within 30 days.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund. It takes 2 business days to process the refund, and 3–5 business days for the refund amount to appear in your account.

► Return Address & Contact Email

  • Return address: Please contact us to obtain the return address.
  • Contact email: lshwinner@gmail.com

Please contact us if you encounter any issues with your order.

► Return Conditions

To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging.

Buyers are responsible for return shipping costs and service fees. Additionally, buyers are responsible for any loss in value if the item is not returned in its original condition.